HECTOR'S IMAGES PHOTOGRAPHY

Terms & Conditions

Welcome to Hector’s Images Photography. By booking a session or purchasing services through this website or in person, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Provided

Hector’s Images Photography offers photographic services including but

not limited to:

ᐧ Fashion & Lifestyle

ᐧ Headshots & Personal Branding

ᐧ Portraits

ᐧ Commercial/product

ᐧ Creative Storytelling Imagery

All services are by appointment and subject to availability.

2. Booking & Payment

All sessions require a non-refundable booking retainer to secure your session date and time on the studio calendar. Once a session is booked, that date is reserved exclusively for you, and no other appointments will be accepted. Images are not included in the booking retainer.Final payment forservices and products is due as outlined during the consultation or as specified in your booking documents.

Accepted Payment Methods

The studio accepts the following forms of payment:

ᐧ Cash

ᐧ Check

ᐧ Electronic Payment via Zelle, Venmo or PayPal

The studio reserves the right to verify availability of funds prior to services or order fulfillment. Checks returned for insufficient funds will incur a $50 returned check fee, and future payments must be made via certified funds —cash, or Electronic Payment only. Orders or services will not proceed until the full balance, including any fees, is paid in full.

3. Cancellation & Rescheduling

Clients may reschedule one time within 2 business days after paying a booking retainer with no penalty. After the 2-day window: Any rescheduling request will cause forfeit of the retainer and a new retainer will be required to reschedule a session.

Cancellations:

Booking retainers are non-refundable. In addition, the client is responsible for expenses incurred such as the Makeup Artis and/or stylist cancellation charges, venue fees etc.

Important Notes: 

Reschedules and rebookings are subject to studio availability. 

The studio is not obligated to offer special accommodations or guarantee specific dates. 

Late arrivals may result in reduced or cancelled services.

No-Show:

No-shows for any session-related appointment (including consultations or viewings) will forfeit all monies paid and will not be permitted to rebook services in the future.

4. Artistic Style & Editing

By booking a session, the client acknowledges familiarity with the artistic style and creative direction of Hector’s Images Photography. While we are happy to review images provided as inspiration, we do not guarantee exact recreations of any image presented. Requests for settings, props, wardrobe, or styles that significantly diverge from our portfolio may be declined. The studio is not obligated to purchase or rent specific backdrops, wardrobe, or props unless such items have been explicitly negotiated and agreed upon in the booking agreement.

Retouching Policy:

Standard retouching is applied to all purchased images at a level appropriate for the intended viewing size of the final printed product.

Please note: Zooming into digital files at 100% (1:1) or higher may reveal perceived imperfections that are not retouched, as these will not be visible at the standard viewing distance of the final artwork.

Standard retouching includes:

ᐧ Blemish removal (temporary marks expected to clear within six weeks)

ᐧ Gentle teeth whitening

ᐧ Eye brightening

ᐧ Removing glasses glare

ᐧ Evening skin tone

ᐧ Minimal contouring based on posing for a flattering appearance

The studio is committed to presenting clients as their best, most authentic selves and reserves the right to decline retouching requests that significantly alter facial features, structure, or body shape beyond subtle enhancements.

Extensive retouching (which incurs additional fees per image) includes

but is not limited to:

ᐧ Hair root touch-ups

ᐧ Nail polish color changes

ᐧ Deep wrinkle removal

ᐧ De-wrinkling or color changes of clothing

ᐧ Head/body/person swaps or composite imagery

ᐧ Background alterations

ᐧ Removal of tattoos or other permanent features

ᐧ Significant body modification

ᐧ Repeated requests for changes outside standard retouching scope

ᐧ Additional retouching requests beyond the first allowed revision following digital file delivery

All editing decisions are made at the discretion of the artist, unless

otherwise agreed upon in writing.

5. Ordering & Delivery

Image review and selection take place immediately following the session during the same appointment. If for some reason image review has to be delayed, a gallery of low resolution, unedited files will be provided with in 3-days where client selections can be made. Payment for your final order is due upon receipt of final images. Retouching and final digital delivery of purchased images carries a 14 day turnaround. Printed products are sent to production within one week of final digital delivery.

In general, unedited or RAW files will not be released, as these are considered unfinished products and not representative of the high standards set by Hector’s Images Photography for final artwork. In rare cases, RAW files will be delivered if explicitly written in the ordering document/contract along with the associated price.

6. Product Orders

Unpurchased images created in a session will not be delivered in digital format.

All artwork and image orders are custom and final sale.In accordance with Texas law, clients have three (3) business days from the date of sale to cancel a product order under the "cooling-off period” for in-person sales. After this period, all product orders are final and will move into production.

Once the retouching process begins, orders are considered in production. Following retouching and final client approval, artwork is sent to our professional partners for printing and assembly. Due to the personalized nature of these products, no refunds or exchanges are offered once any stage of production has begun, including retouching.

There are no refunds or exchanges offered for digital files, regardless of whether or not the client has downloaded them. By completing an in- person image selection and confirming the final order, the client agrees that image selection was made voluntarily and with full consent. If, after delivery, the client wishes to obtain different or additional images to those already delivered, those may be purchased at the current a la carte or collection rates.

Changes to artwork after client approval may not be possible. The studio will make a good faith attempt to stop production; however, once an order has been submitted to production partners, the studio has no control over process or timeline.

7. Product Quality & Satisfaction

If a product arrives with a manufacturing defect, is damaged in transit, or exhibits clear flaws in materials or workmanship, the studio will work with the client to correct the issue promptly.

To ensure resolution:

Clients must inspect all products upon delivery or installation and report any concerns within three (3) business days. Issues reported beyond this window may not be eligible for replacement.

Please note:

Color, tone, brightness, and contrast may vary across different devices and print labs. These differences are not considered defects. The studio utilizes professionally color-calibrated monitors and industry-standard professional printing equipment to ensure accurate color reproduction and print quality for all artwork produced through the studio. The studio cannot predict or control variations that occur when images are viewed on non-calibrated devices or printed through third-party labs.

As such, Hector’s Images Photography is not responsible for perceived color, tone, brightness, or contrast issues in any print not produced through the studio, or when viewed on electronic devices. Some online platforms may impact these parameters, affecting the perception of the image, and is out of our control. If you have any concerns about a product ordered through the studio, please reach out right away. We are here to ensure your final artwork meets the highest standard.

8. Copyright & Usage

All images created by Hector’s Images Photography are protected under U.S. Copyright Law, and full copyright is retained by Hector Reyes and Hector’s Images Photography.Copyright is not transferred to the client under any circumstances unless a separate, written agreement is executed under a work-for-hire commercial contract and appropriate and agreeable compensation is negotiated at the time of booking.

Permissible Personal Use

Copyright Release and Print Release for Personal Use are not equivalent concepts; acquiring a Print Release does not in any way constitute permission to utilize digital and printed works by Hector’s Images Photography outside the personal usage rights listed below. Clients are granted personal usage rights (aka Print Release) for purchased images. This includes:

ᐧ Use as profile images and on personal or professional social media feeds

ᐧ Printing for private display in a home or personal office

ᐧ Limited-size use on personal or small-business websites, business cards, brochures, company directories, professional listings and similar materials

Personal Usage rights and Print Release do not grant the right to alter the image, resell it, leverage in a transaction for profit, or use it in ways that suggest the client is the original creator.

Prohibited Uses Without Written Permission

ᐧ Submission to photography contests or competitions

ᐧ Use in AI training, stock image libraries, NFTs, or similar programs

ᐧ Creation of derivative works (e.g., paintings, drawings, etc) by third parties

ᐧ Use of images in any product for sale or promotional use with the intent of profit

ᐧ Transfer or sublicense of usage rights to a third party

ᐧ Commercial use without a licensed agreement

Commercial use is defined as any use of an image that promotes or advertises a product or service for significant commercial gain,

including:

ᐧ Billboards or large-scale advertising

ᐧ Product packaging or labeling

ᐧ Publication in or on books

ᐧ Television, film, or news media use

Permissible Professional Use includes:

Use of headshots or branding portraits in small-scale printed and digital marketing materials such as:

ᐧ Business cards

ᐧ Websites

ᐧ Flyers

ᐧ Brochures/Comp Cards

A commercial license and usage fee may apply for any additional or extended use beyond the standard permissions granted. Any unauthorized creation of derivative works or commercial use will be considered a violation of copyright law and may be prosecuted to the fullest extent permitted.

9. Payment Disputes & Chargebacks

By booking with Hector’s Images Photography the client agrees to the following terms regarding disputes and chargebacks:

Definition of Services Rendered

“Services rendered” refers to any activity performed by the studio in connection with the client’s booking. This includes, but is not limited to:

ᐧ In-person or virtual consultations (e.g., Style & Concept Consultations)

ᐧ Creative planning, design, or preparation for the session

ᐧ Communication and coordination relating to the session

ᐧ Time spent photographing during the booked session

ᐧ Image curation and preparation for presentation

ᐧ Retouching or design work on commissioned artwork

For Headshot sessions, services begin at the time of the booked session. Once these activities are initiated — in part or in whole — services are considered rendered, regardless of whether the client chooses to complete a purchase.

Dispute Resolution Requirement

Clients agree to make every reasonable effort to resolve any concerns or disputes privately with the studio before taking external action. Due to the subjective nature of portrait photography and custom fine art: Dissatisfaction with personal appearance in images (including but not limited to clothing, hair, makeup, posing, or styling) does not qualify as grounds for compensation or refund. By booking with Hector’s Images Photography , the client affirms their understanding and acceptance ofthe studio’s artistic style, as presented in the portfolio, social media feeds, and marketing materials.

10. Model Release

Unless otherwise specified in writing, clients grant permission for images to be used in the studio's portfolio, social media feeds, website, and digital and printed marketing materials.

11. Studio Policies

Safety:

The safety of all session participants, studio staff, and partners is a top priority. Clients and guests are expected to refrain from activity or behavior that could result in injury or harm to themselves or others, such as throwing objects, jumping on or off furniture, running, pushing, or shoving—even if done with playful intent.

The studio is a safe space for everyone, regardless of age, race, religion, size, political belief, gender, sexual orientation, marital status, physical differences or limitations, or any other protected class. We respect your values, opinions, and affiliations; we reserve the right to redirect any conversation or behavior that risks the perceived safety of the studio. Discrimination, bullying, or intimidation by clients toward studio staff and partners—and vice versa—will not be tolerated.

General Conduct:

Children under 18 must be accompanied by a parent or legal guardian. Please arrive on time and ready for your session. We reserve the right to refuse service to anyone acting inappropriately or disrespectfully.

Smoking, Substance Use, Abusive Behavior and Property Conduct:

Smoking and vaping are not permitted inside the studio. Use of any illegal drugs or substances is grounds for immediate termination of the session and removal from the premises. Abuse of any kind—verbal or physical—toward studio staff, partners, or any session participant will not be tolerated. Theft of or willful damage to studio property or premises by any session participant or their guest, regardless of age, may result in forfeiture of any payments as compensation for repair or replacement, and may result in legal prosecution. All remaining services will be canceled and the client will be banned from booking with the studio in the future.

Guest and Client Responsibility:

Clients agree to monitor the behavior of all session participants and to remain calm and respectful. Screaming, yelling and deliberately disruptive behavior are not appropriate. Clients are welcome to invite a guests to their session to assist with personal needs. Guests are to refrain from giving posing or expression direction unless explicitly invited to assist by studio staff.

Image Capture Restrictions:

Cell phone images or videos of sets, poses and other “Behind the Scenes” images are allowed unless they become intrusive or disrupt the session.

Deceptive Booking Policy:

The Hector’s Images Photography reserves the right to refuse to continue a session if it is determined the booking was made under deceptive circumstances. For example, if a session is booked as an on location portrait but is discovered upon arrival to be a wedding, or if a limited session such as a Executive Portrait is booked and the client arrives expecting a full family session.

Change in Scope of Session:

Changes in scope may incur additional fees to be paid with the final order. Changes in scope include but are not limited to:

ᐧNumber of persons

ᐧUndisclosed limitations that require special handling (e.g., wheelchair access, climate sensitivity, light sensitivity)

ᐧChange in location or additional locations

ᐧExpansion of vision resulting in extended sessions or additional service providers (additional looks, wardrobe changes, hair and makeup

changes)

ᐧExtensive change in session goals.

Additional hair and makeup services requested after booking

Locations requiring permits and fees

12. SMS, Text and Direct Messaging

Hector’s Images Photography may send you SMS or Direct Messages for transactional reasons, such as appointment confirmations and reminders, orders, and other actions related to providing our services to you.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy:

https://www.hectorsimages.com/privacy-policy

13. Limitation of Liability

While all reasonable care will be taken, Hector’s Images Photography shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from delays, equipment failure, accidents, natural disasters, or other causes beyond our control. In the unlikely event that the studio is unable to deliver images due to unforeseen circumstances, liability is limited to a refund of all payments received, including the booking retainer. No further liability shall be held for any claims or damages beyond the amount paid. Clients acknowledge that portrait photography is a creative and subjective art form and agree that they are booking with an understanding of the studio’s artistic style and quality standards.

14. Agreement & Acknowledgment

By booking a session, attending any studio appointment, or purchasing services or products from Hector’s Images Photography, the client confirms they have read, understood, and agreed to all terms outlined in this agreement. These Terms & Conditions are subject to change at the studio's discretion; however, the version in effect at the time of booking shall govern that engagement.Clients acknowledge that portrait photography is both creative and collaborative, and agree to participate respectfully and in alignment with the expectations outlined herein. Booking any session signifies agreement to all studio policies, procedures, and limitations outlined in this document.